You have questions, we have answers.

About Premise Health

Access & Eligibility

Services

Cost

Member Portal

Scheduling

Medical Records

Virtual Care

Family Access

Inclusivity

Sunnyvale Pharmacy

Questions about Premise Health

Premise Health is the healthcare organization that operates and staffs your Google Health & Wellness Centers. We are the nation’s leading provider of direct healthcare for employers, which means we partner with companies like Google to offer their employees high-quality in-person and virtual health services. We are here as your health ally to help you get, stay and be well. Through your experience with our services that shift the focus from treatment to prevention, we empower you to make your health and wellness a priority.

The Google Health & Wellness Centers are staffed, managed and operated by Premise Health. Depending on your specific location, the medical staff includes a combination of physicians, nurse practitioners, care management registered nurses, licensed behavioral health specialists, physical therapists, medical assistants, registered dietitians and more. Each staff member has been carefully screened and is qualified to deliver exceptional care. The Google Health & Wellness Centers are not staffed or managed by Google.

Members are what we call our patients. Because Google has partnered with Premise Health to provide you with access to our health and wellness services, you’re automatically considered an eligible member. There is no membership fee. “Member” also reflects how much we value our care relationship with you, because to us, you’re more than just a patient – you’re a member. 

Questions about access and eligibility

All Google employees are eligible to receive care at the Google Health & Wellness Centers, both onsite and off-campus. The off-campus Google Health & Wellness Center in Sunnyvale, California is also open to spouses and dependents ages 2+ enrolled in a Google health plan.

No, the Google Health & Wellness Centers are being offered to you as a convenient and affordable healthcare option. We understand that where you go to receive care is a personal choice, and we hope you’ll consider trusting us with your health.

Yes, Google employees can access care at any of our Google Health & Wellness Center locations. This means that even when you are away from home for a business trip, you can schedule an appointment with the health and wellness center at the campus you’re visiting. To find the most convenient location, click here. If you already know which health and wellness center you want to use but you need help finding it on campus, please use Google’s Shortcut app or Google’s Campus Maps. The Shortcut app provides a detailed map of your Google campus and indoor directions on where to go.   

If you need to be seen, but you can’t visit a Google Health & Wellness Center during normal business hours, our 24/7 care option can help. Log in to My Premise Health and select “Get Care Now.” A Premise Health team member will put you in touch with an on-demand primary care provider to begin your visit. These providers are all connected through the My Premise Health app, which means they have access to your health history and can easily communicate with your other Premise Health providers. 

To find the most convenient location, click here. If you already know which health and wellness center you want to use but you need help finding it on campus, please use Google’s Shortcut app or Google’s Campus Maps. The Shortcut app provides a detailed map of your Google campus and indoor directions on where to go.   

Questions about services

Yes, one of the primary care providers at your Google Health & Wellness Center can be your PCP. Please visit your location page to read detailed provider bios and see specific credentials and specialties so you can select someone who meets your needs. When you schedule a visit, let us know if you would like one of our providers to be your PCP. 

Preventive care includes routine checkups and screenings that help you stay healthy long-term. These are visits you make when you’re feeling well to catch any health issues early or improve your overall wellbeing. This includes annual physicals, cancer screenings, vaccinations and more. Sometimes this visit may include non-preventive care if you come in for a preventive appointment and also want to address an acute health issue while you’re there. 

Non-preventive care, on the other hand, includes visits you schedule when you’re not feeling well. These are meant to address your symptoms to find out what’s wrong and get you back to feeling your best. Some examples include sick visits and treatment for issues like cold and flu symptoms, allergies and more.

Yes, your health and wellness center can perform blood draws and other lab tests ordered by an outside provider. All lab orders must be faxed or dropped off at the center to ensure we have the proper supplies for the required testing. 

Click here to find your nearest location. From there, you will be able to explore the different providers and services that are available at your Google Health & Wellness Center. 

Questions about cost

Costs vary based on the service and plan you are enrolled on. If you’re enrolled on a Google health plan through Anthem or Surest, preventive and wellness visits have no co-pay.  

For more information, visit go/wellnesscenters or call the Google member services line at (888) 926-9385. 

Questions about your member portal

My Premise Health is a secure online and mobile tool powered by Epic that you can use to manage your health information. My Premise Health connects you to your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more. 

Visit mypremisehealth.com and select “Sign up.” Contact our dedicated Google member services line at (888) 926-9385 for assistance.

If you’re having trouble logging in, click the “Forgot Username?” or “Forgot Password?” link below the login fields for assistance. You will go through two-step verification to verify your identity so you can recover your username or password. You can also contact our dedicated Google member services line at (888) 926-9385 for assistance. 

Try checking the spam or junk folders in your email. If the email with your code is not there, try clicking “Resend Code.” If you still didn’t receive the email, it could be that your account has a different email address on file. If you have multiple email accounts, check one of the others to see if the verification code was sent there instead. If none of your accounts received the email, it could be that we don’t have an email address on file for you. If this is the case, you can contact our dedicated Google member services line at (888) 926-9385 for assistance. 

We aim to protect your privacy and information. If you remain idle for 10 minutes or more after you log in to My Premise Health, you will be automatically logged out. We recommend that you log out of My Premise Health if you need to leave your computer for even a short period of time. 

To have your account reactivated, contact your health and wellness center or our dedicated Google member services line at (888) 926-9385 for assistance.

Please use this resource for data sharing options with the My Premise Health app via Epic. 

To change your legal name in your member portal, please reach out to your Google Health & Wellness Center or member services at (888) 926-9385.

Questions about scheduling

You can easily schedule appointments through the My Premise Health app or online at mypremisehealth.com. Once you create your My Premise Health account, sign in and select “Schedule an Appointment” and choose your appointment type. You can also call (888) 926-9385 to schedule an appointment. 

In most cases, same-day appointments are available. Schedule online or call (888) 926-9385 to see if a same-day appointment is available. 

While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time. Same-day appointments are typically available.  

A referral is not required for most services. If you are seeking psychiatric care, talk to your provider or call the dedicated Google member services line at (888) 926-9385. Psychiatry is offered at the following Google Health & Wellness Centers: NYC 9th, Sunnyvale MP3 and the off-campus Sunnyvale location. 

Sometimes there are cases when your provider will refer you to outside specialists and inpatient hospitals as medically appropriate and aligned with Google’s health plan quality networks. Your provider will help coordinate specialty visits and follow up with you for your ongoing care needs. 

Questions about my medical records

Yes, you may request any records be sent to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa if you opt-in during your visit. 

Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within your health and wellness center. 

If you receive care at other participating healthcare organizations, you can easily link your accounts and view all your health information within the My Premise Health app. From the main menu, select “Sharing” and then “Link My Accounts.” From there you can find your organization and select the “Link Account” button. Once the link is successful, you will see your other accounts under the “Linked Accounts” tab. To see a list of participating organizations, visit www.epic.com/happytogether.  

Questions about virtual care

If you have not done so already, first set up your account on the My Premise Health app or online at mypremisehealth.com. Then, log in and select “Get Care Now.” A Premise Health team member will reach out to you to begin the process of connecting you with an on-demand provider. These providers are all connected through the My Premise Health app, which means they have access to your health history and can easily communicate with your other Premise Health providers. 

To meet virtually with one of the providers at your health and wellness center, you must first create an account on the My Premise Health app or online at mypremisehealth.com. Log in and select “Schedule an appointment,” choose your appointment type and, if prompted, select whether you’d like to be seen by phone or video. You can then follow the remaining prompts to complete your scheduling.

A virtual visit is just like an in–person appointment. You can discuss your medical needs with your provider, and they will diagnose and prescribe most medications as needed.  

Virtual visits are designed to treat your short-term needs and provide long-term preventive care with convenience and flexibility. If you’re experiencing a medical emergency, please dial 911 as soon as possible to get the medical attention you need. 

Questions about family access

Dependents (ages 2 and up) who are enrolled in a Google health plan are eligible for services at the off-campus Google Health & Wellness Center in Sunnyvale, California. All other Google Health & Wellness Centers, which are located on Google campuses, are for Google employees only. 

Yes, children cannot be left unattended at the off-campus Google Health & Wellness Center in Sunnyvale.

Googlers and eligible dependents aged 18+ can sign up for a My Premise Health account at mypremisehealth.com or contact their Google Health & Wellness Center to receive an activation code.

For eligible dependents under the age of 18, parents/legal guardians can call the dedicated Google member services line at (888) 926-9385 to get started. Depending on the age of your dependent, access varies as follows:

    • Dependents under age 12 must have an individual account that is linked to their parent/legal guardian. All medical records and appointments are managed by their parent/legal guardian.
    • Dependents aged 12–17 must have an individual account, requiring parental/legal guardian permission to sign up. By default, parents/legal guardian will have limited access to the minor’s account, in compliance with state and federal privacy laws which specify that parents/legal guardians must have their adolescent’s written consent to access their full medical record in their account. Minors must provide written consent for parents/guardians to authorize full access to their accounts. For more information on proxy access for adolescents please visit our Minor Access site. 

Note: Please do not change the demographic information on your account to try to schedule an appointment for a family member. Each individual must have their own account, obtained as described above.

Yes, with the appropriate permissions. This is called proxy access and allows a parent/guardian (for minors) or designee (for adults) to log in to their personal My Premise Health account and then connect to information regarding their family member. You may request or grant proxy access by logging into your My Premise Health Account and selecting the desired action from the menu. You may also complete a paper consent at your health and wellness center. 

To comply with state and federal privacy laws, adolescents aged 12 through 17 must provide written consent for a parent/guardian to access their full medical records in their My Premise Health portal. Parents/guardians that request proxy access for this age group are automatically granted limited access. For more information on proxy access for adolescents please visit our Minor Access site. 

There are two methods that can be followed to allow the parent/legal guardian full access to their adolescent’s account: 

  • The parent/legal guardian may contact their health and wellness center to authorize their teen to create their own My Premise Health account. The teen will receive a portal activation link via text or email. Once the account is activated, they may grant full access to their parent/legal guardian by selecting the “Grant Adult Chart Access” form from the menu. 
  • The adolescent may sign an authorization for their parent/legal guardian to have full access to their My Premise Health account at their health and wellness center. This form must be scanned into the chart and then parent access will change from “Limited” to “Full.” 

If you have proxy access to your family record, you can ask questions on their behalf from your access to their record. If you do not have proxy access, you should request access before communicating about them through My Premise Health. Proxy access ensures that the individual’s health information remains in the correct health record. If you ask a question about a family member from your account without proxy access, this information would not appear in the correct health record and could potentially jeopardize medical care for you or your family member. 

Adolescent children aged 12 through 17 require permission from a parent/guardian to activate their own My Premise Health account. You can call or visit your health center to give permission and obtain an activation link for an adolescent child. 

Children under age 12 are not eligible for My Premise Health accounts. However, parents/guardians can access their child’s medical record via My Premise Health. First, they must establish their own account and then select the “Request Minor Chart Access” form from the menu. 

No. Due to the sensitive nature of medical information, each adult must have their own My Premise Health account. Once established, you may grant proxy access to each other using the “Grant Adult Chart Access” form within My Premise Health. 

Questions about inclusivity

Yes, health equity is embedded in our culture and guides how we deliver care. Premise Health is committed to providing care that is inclusive to all ages, races, ethnicities, abilities, sexual orientations and gender identities. Our providers ensure all members of the LGBTQ+ community feel valued and respected under our care. We take time to understand where you are on your health journey and will tailor your care to your individual needs.

Yes, through primary care services such as birth control counseling, pelvic exams, pregnancy testing and more, Premise Health providers can support your reproductive health and help with initial family building counseling. For those interested in assisted family building or fertility preservation, our providers will coordinate high-quality referrals to specialists as needed, while continuing to oversee and support your primary care and mental health needs. They can also help find other Google benefit programs available to support you in family planning. 

Yes, the Google Health & Wellness Centers offer HIV testing and prevention services, and Premise Health providers can prescribe Pre-exposure prophylaxis (PrEP) medications as needed.  

We support Googlers in transition or those considering gender-affirming care. Premise Health providers are all trained to deliver care that is inclusive to the LGBTQ+ community, and some may have additional specific clinical expertise or experience in this area. We can help you find the right provider at your Google Health & Wellness Center, or facilitate referrals as needed. Our goal is to advocate for you and avoid any disruption of your care. 

Yes, your service animal is allowed to come with you to the Google Health & Wellness Centers. Other animals are not allowed. While Google loves Dooglers, please keep them at home unless they are a service animal.

Questions about the Sunnyvale pharmacy

All Googlers, as well as dependents ages 2+ on a Google health plan, are eligible to use the pharmacy at the off-campus Google Health & Wellness Center in Sunnyvale, California.  

To speak with a pharmacist, you can call the pharmacy directly at (408) 331-0025. You can also send a message to your pharmacy team using the My Premise health app. Sign in, select “Send a Message,” then “Member Services Question,” and “Pharmacy Services.” 

The pharmacy is located inside the off-campus Google Health & Wellness Center in Sunnyvale, California at 350 Potrero Avenue. 

The Google Health & Wellness Center Pharmacy is open Monday – Friday, 8 a.m. – 7 p.m.

You can easily drop off your prescriptions at the Google Health & Wellness Center Pharmacy, or your provider can e-prescribe them directly to the pharmacy. The providers and pharmacists at the Google Health & Wellness Center act as one care team. This means your provider will send your prescription to the pharmacist so you can pick it up after your appointment, making for a seamless experience. If your provider is not at a Google Health & Wellness Center, they can send your prescription to Google Health & Wellness RX.  

Yes. Contact the Google Health & Wellness Center Pharmacy at (408) 331-0025 and let the pharmacist know you’d like to transfer an existing prescription. All you need is the prescription number and your current pharmacy’s name and address, and the Google Health & Wellness Center pharmacy team will handle the rest of the transfer request for you. 

Our pharmacy, conveniently located inside the off-campus Google Health & Wellness Center in Sunnyvale, California, is exclusively available to Google employees and their eligible dependents. This means you can get your prescriptions faster and more easily, right in the same building where you receive care. We offer low wait times, and most medications (except controlled substances) can be shipped free of charge. Our pharmacists go above and beyond the typical pharmacy experience by taking the time to get to know you and working closely with your providers at the Google Health & Wellness Center to support your overall health.

In addition to filling prescriptions, we offer a wide range of services, including vaccinations, disease- or medication-specific education, easy prescription transfers, access to low-cost generics and a broad selection of OTC items at unbeatable prices. We are always here to help with any medication needs.

We offer a wide selection of OTC products, all priced lower than you’d find at retail pharmacies. Our OTC inventory is flexible and regularly updated to accommodate requests from both members and providers. Feel free to stop by our pharmacy to explore what we have in stock, or give us a call at (408) 331-0025 if you’d like to check availability before coming in.

Yes, our pharmacy can mail prescriptions within the state of California. If you’re a California resident and would prefer to receive your prescription via mail, simply let your provider know during your appointment. You can also contact the pharmacy at (408) 331-0025. 

For questions, scheduling, account assistance and other support, call (888) 926-9385.

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Counseling
You’re not alone.

With a blended approach of counseling techniques and evidence-based talk therapy, our clinical psychologists, child/adolescent psychologists, licensed clinical social workers (LCSWs) and other counselors can help you or your child aged 5+ with a range of concerns, including:

  • Anxiety
  • Depression
  • Stress Management
  • PTSD
  • Grief
  • Substance use
  • Work/life balance
  • Adjustment challenges
  • ADHD
  • Sleep issues

We’ll help you work through your emotions, behaviors and coping strategies together.

Locations where this is available:​

Schedule a visit
Find a provider

Physical therapy
Treatment for your aches and pains.

Our physical therapists are committed to helping you move with ease. We’ll work with you to get to the root cause of your injury and prevent any future complications. We can help you with*: 

  • Back pain
  • Shoulder pain
  • Neck pain
  • Tension headaches
  • Muscle pain or impairment
  • Joint pain or impairment
  • Sprains and strains
  • Pre- and post-surgical conditions
  • Carpal tunnel
  • Sciatica

*Certain providers may only treat some of these conditions. Call (888) 926-9385 if you need help finding a provider for your specific needs.

Locations where this is available:

Schedule a visit
Find a provider

Chiropractic care
Hands-on relief for your pain.

Chiropractic care is a natural approach for pain relief, improved posture and increased mobility. Our chiropractors can help you make important connections between your body and your health through methods like manual adjustments and soft tissue massage therapy that focus on your joints, muscles and bones.

In some cases, with the support of a chiropractor, you can prevent future injuries and avoid costly surgeries or medications. Our chiropractic care can treat a range of issues, including*:

  • Muscle strain
  • Neck and back pain
  • Headaches
  • Nerve pain
  • Neurological conditions like carpal tunnel and sciatica 

*Certain providers may only treat some of these conditions. Call (888) 926-9385 if you need help finding a provider for your specific needs.

Locations where this is available:

Schedule a visit
Find a provider

Acupuncture
We'll help you heal holistically.

Acupuncture is a holistic treatment that involves inserting thin needles into specific areas of the body to promote natural healing and help relieve pain. Our licensed acupuncturists will tailor their approach based on your unique health needs.

  • Low back and neck pain
  • Stress
  • Anxiety
  • Digestive health
  • Sleep
  • Migraines
  • Seasonal allergies

Locations where this is available:

Schedule a visit
Find a provider

Care management
Treatment plans tailored to your needs.

You don’t have to navigate your health challenges alone. With care management, you have a hands-on support system every step of the way. Our care managers are registered nurses who will act as your go-to resource for all health-related questions, prescription guidance and more. Together with your provider, we’ll create a personalized treatment plan to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.

We can provide one-on-one coaching, disease-specific education, self-care teaching, nutrition counseling, medication guidance and ongoing monitoring to manage your symptoms and help you stay well.

  • Asthma
  • High blood pressure
  • Weight management
  • Pre-diabetes and diabetes
  • Low back pain
  • Migraines

Locations where this is available:

Schedule a visit
Find a provider

Behavioral health
You're not alone.

With a blended approach of counseling techniques and evidence-based talk therapy, our clinical psychologists, psychiatrists, licensed clinical social workers (LCSWs) and other counselors can help you with: 

  • Anxiety
  • Depression
  • Stress Management
  • PTSD
  • Grief
  • Substance use
  • Work/life balance
  • Adjustment challenges
  • ADHD
  • Sleep issues

What’s the difference between therapy and psychiatry? 

Therapy involves talking with a counselor or psychologist to work through emotions, behaviors and coping strategies. Psychiatry focuses on diagnosing, treating and preventing behavioral health conditions with medications. If you are interested in seeing a psychiatrist, talk with your provider or call the dedicated Google member services line at (888) 926-9385. 

Locations where this is available:​

Schedule a visit
Find a provider

Primary care
We can be your PCP.

We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your conditions. Having a primary care provider who monitors your general health improves your long-term wellbeing and saves you time and money. At Premise, our providers will get to know you so they’re better equipped to prevent, treat and manage any health issues that may come up. This includes coordinating and managing your care with other providers and specialists to fully understand and address your unique health needs. 

Our approach looks at the whole picture of what impacts your wellbeing, including sleep, nutrition, stress, movement and more. We can also encourage healthy habits to help you achieve sustainable wellness and go beyond simply treating the symptoms you bring to a single appointment. Our primary care services include:  

  • Annual physicals 
  • Treatment and management of conditions
  • Preventive screenings for early disease detection
  • Acute care visits
  • Chronic condition management 
  • Lab work and X-ray imaging 
  • Wellness coaching
  • Allergy shots
  • Routine vaccinations, including:
  • Influenza (Flu)  
  • Hepatitis A  
  • Hepatitis B  
  • Human Papilloma Virus (HPV)  
  • Measles, Mumps and Rubella (MMR)  
  • COVID-19 
  • Pneumococcal (Pneumonia,
Meningitis, etc.)  
  • Tdap/Td (Tetanus, Diphtheria and Pertussis /Whooping Cough)  
  • Varicella (Chickenpox)  
  • Zoster (Shingles) 
  • Travel health, including vaccinations for:  
  • Typhoid
  • Yellow fever
  • Japanese encephalitis
  • Polio
  • Rabies

Locations where this is available:

Schedule a visit
Find a provider

Provider-filled medications
Leave an appointment with your medication in hand.

We make it easy for you to receive timely treatment. You can get certain medications directly from your provider during a visit. Simply schedule an appointment, discuss your health needs and leave with your medication.

Your Google Health & Wellness Center carries a wide selection of medicine, including over-the-counter options. You can even get up to a 90-day supply for ongoing prescriptions to reduce the number of times you need a refill.* When you’re about to run out, schedule a follow-up visit with your provider. They’ll monitor your progress and offer continued support. Some of the medications you can receive include: 

  • Antibiotics such as amoxicillin, azithromycin and doxycycline for bacterial infections 
  • Antifungal medication such as fluconazole
  • Anti-inflammatory drugs such as ibuprofen, aspirin and naproxen 
  • Topical skin treatments such as hydrocortisone cream 
  • Cold, allergy and asthma medications 

*Varies by state

Schedule a visit
View your care team

Physical therapy
Treatment for your aches and pains.

Our physical therapists are committed to helping you move with ease. We’ll work with you to get to the root cause of your injury and prevent any future complications. We can help you with:

  • Back pain
  • Shoulder pain
  • Neck pain
  • Tension headaches
  • Muscle pain or impairment
  • Joint pain or impairment
  • Sprains and strains
  • Pre- and post-surgical conditions
  • Carpal tunnel
  • Sciatica
Schedule a visit
View your care team

Care management
Treatment plans tailored to your needs.

You don’t have to navigate your health challenges alone. With care management, you have a hands-on support system every step of the way. Our care managers are registered nurses who will act as your go-to resource for all health-related questions, prescription guidance and more. Together with your provider, we’ll create a personalized treatment plan to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.

We can provide one-on-one coaching, disease-specific education, self-care teaching, nutrition counseling, medication guidance and ongoing monitoring to manage your symptoms and help you stay well. Our tailored treatment plans address a range of conditions, including:

  • Asthma
  • High blood pressure
  • Weight management
  • Pre-diabetes and diabetes
  • Low back pain
  • Migraines
Schedule a visit
View your care team

Behavioral health
You're not alone.

With a blended approach of counseling techniques and evidence-based talk therapy, our clinical psychologists can help you with: 

  • Anxiety
  • Depression
  • Stress Management
  • PTSD
  • Grief
  • Substance use
  • Work/life balance
  • Adjustment challenges
  • ADHD
  • Sleep issues
Schedule a visit
View your care team

Primary care
We can be your PCP.

We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your conditions. Having a primary care provider who monitors your general health improves your long-term wellbeing and saves you time and money. At Premise, our providers will get to know you so they’re better equipped to prevent, treat and manage any health issues that may come up. This includes coordinating and managing your care with other providers and specialists to fully understand and address your unique health needs. 

Our approach looks at the whole picture of what impacts your wellbeing, including sleep, nutrition, stress, movement and more. We can also encourage healthy habits to help you achieve sustainable wellness and go beyond simply treating the symptoms you bring to a single appointment. Our primary care services include:

  • Annual physicals 
  • Treatment and management of conditions
  • Preventive screenings for early disease detection
  • Acute care visits
  • Chronic condition management 
  • Lab work and X-ray imaging 
  • Wellness coaching
  • Allergy shots
  • Routine vaccinations, including:
  • Influenza (Flu)  
  • Hepatitis A  
  • Hepatitis B  
  • Human Papilloma Virus (HPV)  
  • Measles, Mumps and Rubella (MMR)  
  • COVID-19 
  • Pneumococcal (Pneumonia,
Meningitis, etc.)  
  • Tdap/Td (Tetanus, Diphtheria and Pertussis /Whooping Cough)  
  • Varicella (Chickenpox)  
  • Zoster (Shingles) 
  • Travel health, including vaccinations for:  
  • Typhoid
  • Yellow fever
  • Japanese encephalitis
  • Polio
  • Rabies
Schedule a visit
View your care team

Medical fitness
Physical activity as medicine.

There may be times when your provider prescribes physical activity to help reduce your health risks or manage your chronic conditions. For Googlers 18+, our licensed exercise physiologist will work with your care team to help you reach your health goals through one-on-one consultations and personalized programs, guided exercise, coaching for behavior changes, equipment how-tos and more in our onsite fitness areas.

Call (888) 926-9385 to schedule
View your care team

Referral coordination
For when you need an outside referral. 

There may be times you need specialty care outside of your Google Health & Wellness Center. Finding that care on your own can be confusing. That’s why we have a team of referral coordinators who can support you in finding the affordable, high-quality care you need. 

If your provider makes a specialist referral, we will help you find the best care at the best price. We’ll even schedule your appointments, transfer your medical records and check back in to see if we can help with any of your ongoing care needs. We’ll also help you identify and navigate other relevant Google benefit programs.

Call (888) 926-9385 to schedule

View your care team

Pediatric care (Ages 2+)
We’re here for your child’s health. 

We know how important your child’s health is, so we’ll make sure they get the care they need as they grow. Our pediatrician and family medicine-certified providers will support you and your family with comprehensive care for their health and wellbeing. For eligible children ages 2+, we provide: 

  • Preventive well-child visits and developmental milestone checks 
  • Urgent illness and injury visits
  • After-hours virtual visits
  • Chronic condition management
  • Nutrition assessments
  • Routine vaccinations, including:
  • DTaP
  • Hepatitis A
  • Hepatitis B
  • HPV
  • MMR (Measles, Mumps and Rubella)
  • Varicella (Chickenpox)
  • Combination DTaP/Hepatitis B/Polio
Schedule a visit
View your care team

Gynecology Services
We support your reproductive health. 

We understand a woman’s healthcare needs are unique. Your primary care provider will spend time getting to know you to best understand your personal goals and create a tailored care plan to support your long-term reproductive and general health.

We offer the following for women’s reproductive health: 

  • Preventive screenings and exams
  • Breast and cervical cancer screenings
  • STD testing and counseling 
  • Pregnancy testing
  • Family planning and preconception counseling
  • Contraception counseling
  • Screening and counseling for domestic violence

Our gynecology team is also able to provide referrals to obstetric services for pregnancy-related care. 

Schedule a visit
View your care team

Dermatology Services
Skin support that goes beyond the surface.  

Your primary care provider is here to help your skin stay healthy, whether you need a routine exam or have more specific concerns.   

We can help with a range of skin and hair conditions, including:

  • Treatment for various skin conditions, including acne
  • Removal of lesions and skin tags 
  • Biopsies
  • Wound care and surgical follow-up
  • Scar reduction treatments    
  • Wart treatment and removal  
  • Hair loss
  • Eczema
  • Psoriasis
  • Rosacea
  • Skin checks
  • Vitiligo
  • Laser therapy

Our primary care providers are also able to provide referrals to in-network dermatologists when needed.

*Certain providers may only treat some of these conditions. Call (888) 926-9385 if you need help finding a provider for your specific needs.

Schedule a visit
View your care team

Radiology
Get a clear picture of your health.   

Medical imaging can offer deeper insight into your injury or illness. Whether your X-ray order comes from a Google Health & Wellness Center provider or an outside provider, our radiology team provides you with fast and accurate results. This includes 24-hour turnaround times, and for urgent requests, you’ll receive results within the hour.

Our radiology services include X-ray imaging of your: 

  • Abdomen
  • Chest
  • Extremities
  • Hip
  • Knee
  • Pelvis
  • Shoulder
  • Sinuses
  • Spine
  • Skull
  • Face

Radiology is closed daily for lunch from 12:30 – 1:30 p.m.

No appointment needed
View your care team

Acupuncture
We'll help you heal holistically.

Acupuncture is a holistic treatment that involves inserting thin needles into specific areas of the body to promote natural healing and help relieve pain. Our licensed acupuncturists will tailor their approach based on your unique health needs.

  • Low back and neck pain
  • Stress
  • Anxiety
  • Digestive health
  • Sleep
  • Migraines
  • Seasonal allergies
Schedule a visit
View your care team

Chiropractic care
Hands-on relief for your pain.

Chiropractic care is a natural approach for pain relief, improved posture and increased mobility. Our chiropractors can help you make important connections between your body and your health through methods like manual adjustments and soft tissue massage therapy that focus on your joints, muscles and bones.

In some cases, with the support of a chiropractor, you can prevent future injuries and avoid costly surgeries or medications. Our chiropractic care can treat a range of issues, including*:

  • Muscle strain
  • Neck and back pain
  • Headaches
  • Nerve pain
  • Neurological conditions like carpal tunnel and sciatica 

*Certain providers may only treat some of these conditions. Call (888) 926-9385 if you need help finding a provider for your specific needs.

Schedule a visit
View your care team

Nutrition
Helping you eat smarter so you can live healthier. 

Eating well is crucial to maintaining your overall health. Our registered dietitians will tailor your care to your individual needs and come up with personalized, evidence-based wellness plans that factor in your lifestyle, risk factors and family history.

For ages 2+, we can help support nutrition needs or plans related to a range of conditions, such as*:

  • Pre-diabetes and diabetes
  • Heart disease
  • High blood pressure  
  • High cholesterol
  • Digestive health  
  • Weight management
  • ADHD
  • Fertility
  • Prenatal and postnatal care
  • Breastfeeding
  • GERD
  • COPD
  • Cancer

*Certain providers may only treat some of these conditions. Call (888) 926-9385 if you need help finding a provider for your specific needs.

Schedule a visit
View your care team

Vision/Optometry
Eye care made easy.

Good eye health is vital to your overall wellness. We offer a full range of optometry services and can meet all your eye-care needs with our state-of-the-art equipment in one convenient location. Our services include:

  • Comprehensive eye exams
  • Occupational eye exams
  • Color vision exams
  • Foreign body removal 
  • Complementary adjustments and repairs
  • Glaucoma care
  • Visual field testing
  • Diagnosing, managing and treatment of ocular disease  
  • Lens fittings 
  • Access to premium frames and lenses in a variety of designs 

We’ve extended our hours for vision care!
Monday – Friday, 8 a.m. – 6:30 p.m.

*Only available for Googlers and eligible dependents who are enrolled in VSP insurance

Schedule a visit
View your care team

Provider-filled medications
Leave an appointment with your medication in hand.

We make it easy for you to receive timely treatment. You can get certain medications directly from your provider during a visit. Simply schedule an appointment, discuss your health needs and leave with your medication. 

Your Google Health & Wellness Center carries a wide selection of medicine, including over-the-counter options. You can even get up to a 90-day supply for ongoing prescriptions to reduce the number of times you need a refill.* When you’re about to run out, schedule a follow-up visit with your provider. They’ll monitor your progress and offer continued support. Some of the medications you can receive include: 

  • Antibiotics such as amoxicillin, azithromycin and doxycycline for bacterial infections 
  • Antifungal medication such as fluconazole
  • Anti-inflammatory drugs such as ibuprofen, aspirin and naproxen 
  • Topical skin treatments such as hydrocortisone cream 
  • Cold, allergy and asthma medications 

*Varies by state

Schedule a visit
View your care team

Dental
We’re here to support your smile.  

Routine dental care is important to your overall health, which is why we offer convenient, high-quality in-network dental services so there’s no need to go anywhere else.

You’ll get the same care you’d experience at a dedicated dental office staffed with hygienists and general dentists. We offer a full range of services for ages 2+ including:

  • Preventive checkups and cleanings 
  • X-rays 
  • Teeth whitening  
  • Fillings
  • Extractions
  • Crowns and bridges
  • Root canals 
  • Veneers
  • Dental implant restoration
  • Custom night guards
  • Treatment for periodontal disease  
  • Emergency oral surgery 

We’ve extended our hours for dental care!
Monday – Friday, 8 a.m. – 6:30 p.m.

Call (888) 926-9385 to schedule

View your care team

Pharmacy
Skip the extra trip.

Our pharmacy makes it easy to fill prescriptions for you and your family and purchase discounted over-the-counter medications in one convenient location. Our pharmacy is solely dedicated to you and your family, and we can fill prescriptions from any provider. We can also send most medications directly to your home if you live in California with free, overnight delivery.

The pharmacists here are an extension of your care team, working with your provider as needed to support your overall health. We not only fill prescriptions, but we also take the time to get to know you so we can help you manage your conditions and reach your health goals.

Call your pharmacy at (408) 331-0025 to get started. Read our pharmacy FAQs.
Message your pharmacist
View your care team

Provider-filled medications
Leave an appointment with your medication in hand.

We make it easy for you to receive timely treatment. You can get certain medications directly from your provider during a visit. Simply schedule an appointment, discuss your health needs and leave with your medication. 

Your Google Health & Wellness Center carries a wide selection of medicine, including over-the-counter options. You can even get up to a 90-day supply for ongoing prescriptions to reduce the number of times you need a refill.* When you’re about to run out, schedule a follow-up visit with your provider. They’ll monitor your progress and offer continued support. Some of the medications you can receive include: 

  • Antibiotics such as amoxicillin, azithromycin and doxycycline for bacterial infections 
  • Antifungal medication such as fluconazole
  • Anti-inflammatory drugs such as ibuprofen, aspirin and naproxen 
  • Topical skin treatments such as hydrocortisone cream 
  • Cold, allergy and asthma medications 

*Varies by state

Locations where this is available:

Schedule a visit
Find a provider

Physical therapy
Treatment for your aches and pains.

Our physical therapists are committed to helping you move with ease. We’ll work with you to get to the root cause of your injury and prevent any future complications. We can help you with*: 

  • Back pain
  • Shoulder pain
  • Neck pain
  • Tension headaches
  • Muscle pain or impairment
  • Joint pain or impairment
  • Sprains and strains
  • Pre- and post-surgical conditions
  • Carpal tunnel
  • Sciatica

*Certain providers may only treat some of these conditions. Call (888) 926-9385 if you need help finding a provider for your specific needs.

Locations where this is available:

Schedule a visit
Find a physical therapist

Care management
Treatment plans tailored to your needs.

You don’t have to navigate your health challenges alone. With care management, you have a hands-on support system every step of the way. Our care managers are registered nurses who will act as your go-to resource for all health-related questions, prescription guidance and more. Together with your provider, we’ll create a personalized treatment plan to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.

We can provide one-on-one coaching, disease-specific education, self-care teaching, nutrition counseling, medication guidance and ongoing monitoring to manage your symptoms and help you stay well.

  • Asthma
  • High blood pressure
  • Weight management
  • Pre-diabetes and diabetes
  • Low back pain
  • Migraines

Locations where this is available:

Schedule a visit
Find a provider

Behavioral health
You're not alone.

With a blended approach of counseling techniques and evidence-based talk therapy, our clinical psychologists, licensed clinical social workers (LCSWs) and other counselors can help you with: 

  • Anxiety
  • Depression
  • Stress Management
  • PTSD
  • Grief
  • Substance use
  • Work/life balance
  • Adjustment challenges
  • ADHD
  • Sleep issues

Locations where this is available:​

Schedule a visit
Find a provider

Primary care
We can be your PCP.

We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your conditions. Having a primary care provider who monitors your general health improves your long-term wellbeing and saves you time and money. At Premise, our providers will get to know you so they’re better equipped to prevent, treat and manage any health issues that may come up. This includes coordinating and managing your care with other providers and specialists to fully understand and address your unique health needs. 

Our approach looks at the whole picture of what impacts your wellbeing, including sleep, nutrition, stress, movement and more. We can also encourage healthy habits to help you achieve sustainable wellness and go beyond simply treating the symptoms you bring to a single appointment. Our primary care services include:  

  • Annual physicals 
  • Treatment and management of conditions
  • Preventive screenings for early disease detection
  • Acute care visits
  • Chronic condition management 
  • Lab work and X-ray imaging 
  • Wellness coaching
  • Allergy shots
  • Routine vaccinations, including:
  • Influenza (Flu)  
  • Hepatitis A  
  • Hepatitis B  
  • Human Papilloma Virus (HPV)  
  • Measles, Mumps and Rubella (MMR)  
  • COVID-19 
  • Pneumococcal (Pneumonia,
Meningitis, etc.)  
  • Tdap/Td (Tetanus, Diphtheria and Pertussis /Whooping Cough)  
  • Varicella (Chickenpox)  
  • Zoster (Shingles) 
  • Travel health, including vaccinations for:  
  • Typhoid
  • Yellow fever
  • Japanese encephalitis
  • Polio
  • Rabies

Locations where this is available:

Schedule a visit
Find a provider

Physical therapy
Treatment for your aches and pains.

Our physical therapists are committed to helping you move with ease. We’ll work with you to get to the root cause of your injury and prevent any future complications. We can help you with*:

  • Back pain
  • Shoulder pain
  • Neck pain
  • Tension headaches
  • Muscle pain or impairment
  • Joint pain or impairment
  • Sprains and strains
  • Pre- and post-surgical conditions
  • Carpal tunnel
  • Sciatica

*Certain providers may only treat some of these conditions. Call (888) 926-9385 if you need help finding a provider for your specific needs.

Schedule a visit
View your care team

Care management
Treatment plans tailored to your needs.

You don’t have to navigate your health challenges alone. With care management, you have a hands-on support system every step of the way. Our care managers are registered nurses who will act as your go-to resource for all health-related questions, prescription guidance and more. Together with your provider, we’ll create a personalized treatment plan to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.

We can provide one-on-one coaching, disease-specific education, self-care teaching, nutrition counseling, medication guidance and ongoing monitoring to manage your symptoms and help you stay well. Our tailored treatment plans address a range of conditions, including:

  • Asthma
  • High blood pressure
  • Weight management
  • Pre-diabetes and diabetes
  • Low back pain
  • Migraines
Schedule a visit
View your care team

Behavioral health
You're not alone.

With a blended approach of counseling techniques and evidence-based talk therapy, our clinical psychologists, child/adolescent psychologists, psychiatrists, licensed clinical social workers (LCSWs) and other counselors can help you or your child aged 10+ with a range of concerns, including: 

  • Anxiety
  • Depression
  • Stress Management
  • PTSD
  • Grief
  • Substance use
  • Work/life balance
  • Adjustment challenges
  • ADHD
  • Sleep issues

What’s the difference between therapy and psychiatry?​

Therapy involves talking with a counselor or psychologist to work through emotions, behaviors and coping strategies. Psychiatry focuses on diagnosing, treating and preventing behavioral health conditions with medications. Please note that psychiatry services are available only for those aged 18 and older. If you are interested in seeing a psychiatrist, talk with your provider or call the dedicated Google member services line at (888) 926-9385.
Schedule a visit
View your care team

Primary care
We can be your PCP.

We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your conditions. Having a primary care provider who monitors your general health improves your long-term wellbeing and saves you time and money. At Premise, our providers will get to know you so they’re better equipped to prevent, treat and manage any health issues that may come up. This includes coordinating and managing your care with other providers and specialists to fully understand and address your unique health needs. 

Our approach looks at the whole picture of what impacts your wellbeing, including sleep, nutrition, stress, movement and more. We can also encourage healthy habits to help you achieve sustainable wellness and go beyond simply treating the symptoms you bring to a single appointment. Our primary care services include:

  • Annual physicals 
  • Treatment and management of conditions
  • Preventive screenings for early disease detection
  • Acute care visits
  • Chronic condition management 
  • Lab work and X-ray imaging 
  • Wellness coaching
  • Allergy shots
  • FAA physicals
  • Routine vaccinations, including:
  • Influenza (Flu)  
  • Hepatitis A  
  • Hepatitis B  
  • Human Papilloma Virus (HPV)  
  • Measles, Mumps and Rubella (MMR)  
  • COVID-19 
  • Pneumococcal (Pneumonia,
Meningitis, etc.)  
  • Tdap/Td (Tetanus, Diphtheria and Pertussis /Whooping Cough)  
  • Varicella (Chickenpox)  
  • Zoster (Shingles) 
  • Travel health, including vaccinations for:  
  • Typhoid
  • Yellow fever
  • Japanese encephalitis
  • Polio
  • Rabies
Schedule a visit
View your care team

Medical fitness
Physical activity as medicine.

There may be times when your provider prescribes physical activity to help reduce your health risks or manage your chronic conditions. For Googlers 18+, our licensed exercise physiologist will work with your care team to help you reach your health goals through one-on-one consultations and personalized programs, guided exercise, coaching for behavior changes, equipment how-tos and more in our onsite fitness areas.

Locations where this is available:

Call (888) 926-9385 to schedule
Find a provider

Radiology
Get a clear picture of your health.   

Medical imaging can offer deeper insight into your injury or illness. Whether your X-ray order comes from a Google Health & Wellness Center provider or an outside provider, our radiology team provides you with fast and accurate results. This includes 24-hour turnaround times, and for urgent requests, you’ll receive results within the hour.

Our radiology services include X-ray imaging of your: 

  • Abdomen
  • Chest
  • Extremities
  • Hip
  • Knee
  • Pelvis
  • Shoulder
  • Sinuses
  • Spine
  • Skull
  • Face

Radiology is closed daily for lunch from 12:30 – 1:30 p.m.

Locations where this is available:

No appointment needed
Find a provider

Gynecology Services
We support your reproductive health. 

We understand a woman’s healthcare needs are unique. Your primary care provider will spend time getting to know you to best understand your personal goals and create a tailored care plan to support your long-term reproductive and general health.

We offer the following for women’s reproductive health: 

  • Preventive screenings and exams
  • Breast and cervical cancer screenings
  • STD testing and counseling 
  • Pregnancy testing
  • Family planning and preconception counseling
  • Contraception counseling
  • Screening and counseling for domestic violence

Our gynecology team is also able to provide referrals to obstetric services for pregnancy-related care. 

Locations where this is available:

Schedule a visit
Find a provider

Dermatology Services
Skin support that goes beyond the surface.  

Your primary care provider is here to help your skin stay healthy, whether you need a routine exam or have more specific concerns.   

We can help with a range of skin and hair conditions, including:

  • Treatment for various skin
conditions, including acne
  • Removal of lesions and skin tags 
  • Biopsies
  • Wound care and surgical follow-up
  • Scar reduction treatments    
  • Wart treatment and removal  
  • Hair loss
  • Eczema
  • Psoriasis
  • Rosacea
  • Skin checks
  • Vitiligo
  • Laser therapy

Our primary care providers are also able to provide referrals to in-network dermatologists when needed.

*Certain providers may only treat some of these conditions. Call (888) 926-9385 if you need help finding a provider for your specific needs.

Locations where this is available:

Schedule a visit
Find a provider

Dental
We’re here to support your smile.  

Routine dental care is important to your overall health, which is why we offer convenient, high-quality in-network dental services so there’s no need to go anywhere else.

You’ll get the same care you’d experience at a dedicated dental office staffed with hygienists and general dentists. We offer a full range of services for ages 2+ including:

  • Preventive checkups and cleanings 
  • X-rays 
  • Teeth whitening  
  • Fillings
  • Extractions
  • Crowns and bridges
  • Root canals 
  • Veneers
  • Dental implant restoration
  • Custom night guards
  • Treatment for periodontal disease  
  • Emergency oral surgery 

We’ve extended our hours for dental care!
Monday – Friday, 8 a.m. – 6:30 p.m.

Locations where this is available:

Call (888) 926-9385 to schedule

Find a provider

Vision/Optometry
Eye care made easy.

Good eye health is vital to your overall wellness. We offer a full range of optometry services and can meet all your eye-care needs with our state-of-the-art equipment in one convenient location. Our services include:

  • Comprehensive eye exams
  • Occupational eye exams
  • Color vision exams
  • Foreign body removal 
  • Complementary adjustments and repairs
  • Glaucoma care
  • Visual field testing
  • Diagnosing, managing and treatment of ocular disease  
  • Lens fittings 
  • Access to premium frames and lenses in a variety of designs 

We’ve extended our hours for vision care!
Monday – Friday, 8 a.m. – 6:30 p.m.

*Only available for Googlers and eligible dependents who are enrolled in VSP insurance

Locations where this is available:

Schedule a visit
View your vision team

Nutrition
Helping you eat smarter so you can live healthier. 

Eating well is crucial to maintaining your overall health. Our registered dietitians will tailor your care to your individual needs and come up with personalized, evidence-based wellness plans that factor in your lifestyle, risk factors and family history.

For ages 2+, we can help support nutrition needs or plans related to a range of conditions, such as*:

  • Pre-diabetes and diabetes
  • Heart disease
  • High blood pressure  
  • High cholesterol
  • Digestive health  
  • Weight management
  • ADHD
  • Fertility
  • Prenatal and postnatal care
  • Breastfeeding
  • GERD
  • COPD
  • Cancer

*Certain providers may only treat some of these conditions. Call (888) 926-9385 if you need help finding a provider for your specific needs.

Locations where this is available:

Schedule a visit
Find a provider

Pediatric care (Ages 2+)
We’re here for your child’s health. 

We know how important your child’s health is, so we’ll make sure they get the care they need as they grow. Our pediatrician and family medicine-certified providers will support you and your family with comprehensive care for their health and wellbeing. For eligible children ages 2+, we provide: 

  • Preventive well-child visits and developmental milestone checks 
  • Urgent illness and injury visits
  • After-hours virtual visits
  • Chronic condition management
  • Nutrition assessments
  • Routine vaccinations, including:
  • DTaP
  • Hepatitis A
  • Hepatitis B
  • HPV
  • MMR (Measles, Mumps and Rubella)
  • Varicella (Chickenpox)
  • Combination DTaP/Hepatitis B/Polio

Locations where this is available:

Schedule a visit
Find a provider

Referral coordination
For when you need an outside referral. 

There may be times you need specialty care outside of your Google Health & Wellness Center. Finding that care on your own can be confusing. That’s why we have a team of referral coordinators who can support you in finding the affordable, high-quality care you need. 

If your provider makes a specialist referral, we will help you find the best care at the best price. We’ll even schedule your appointments, transfer your medical records and check back in to see if we can help with any of your ongoing care needs. We’ll also help you identify and navigate other relevant Google benefit programs.

Locations where this is available:

Schedule a visit
Find a provider

Acupuncture
We'll help you heal holistically.

Acupuncture is a holistic treatment that involves inserting thin needles into specific areas of the body to promote natural healing and help relieve pain. Our licensed acupuncturists will tailor their approach based on your unique health needs.

  • Low back and neck pain
  • Stress
  • Anxiety
  • Digestive health
  • Sleep
  • Migraines
  • Seasonal allergies

Locations where this is available:

Schedule a visit
Find a provider

Chiropractic care
Hands-on relief for your pain.

Chiropractic care is a natural approach for pain relief, improved posture and increased mobility. Our chiropractors can help you make important connections between your body and your health through methods like manual adjustments and soft tissue massage therapy that focus on your joints, muscles and bones.

In some cases, with the support of a chiropractor, you can prevent future injuries and avoid costly surgeries or medications. Our chiropractic care can treat a range of issues, including*:

  • Muscle strain
  • Neck and back pain
  • Headaches
  • Nerve pain
  • Neurological conditions like carpal tunnel and sciatica 

*Certain providers may only treat some of these conditions. Call (888) 926-9385 if you need help finding a provider for your specific needs.

Locations where this is available:

Schedule a visit
Find a provider

Provider-filled medications
Leave an appointment with your medication in hand.

We make it easy for you to receive timely treatment. You can get certain medications directly from your provider during a visit. Simply schedule an appointment, discuss your health needs and leave with your medication. 

Your Google Health & Wellness Center carries a wide selection of medicine, including over-the-counter options. You can even get up to a 90-day supply for ongoing prescriptions to reduce the number of times you need a refill.* When you’re about to run out, schedule a follow-up visit with your provider. They’ll monitor your progress and offer continued support. Some of the medications you can receive include: 

  • Antibiotics such as amoxicillin, azithromycin and doxycycline for bacterial infections 
  • Antifungal medication such as fluconazole
  • Anti-inflammatory drugs such as ibuprofen, aspirin and naproxen 
  • Topical skin treatments such as hydrocortisone cream 
  • Cold, allergy and asthma medications 

*Varies by state

Locations where this is available:

Schedule a visit
Find a provider

Physical therapy
Treatment for your aches and pains.

Our physical therapists are committed to helping you move with ease. We’ll work with you to get to the root cause of your injury and prevent any future complications. We can help you with*: 

  • Back pain
  • Shoulder pain
  • Neck pain
  • Tension headaches
  • Muscle pain or impairment
  • Joint pain or impairment
  • Sprains and strains
  • Pre- and post-surgical conditions
  • Carpal tunnel
  • Sciatica

*Certain providers may only treat some of these conditions. Call (888) 926-9385 if you need help finding a provider for your specific needs.

Locations where this is available:

Schedule a visit
Find a provider

Care management
Treatment plans tailored to your needs.

You don’t have to navigate your health challenges alone. With care management, you have a hands-on support system every step of the way. Our care managers are registered nurses who will act as your go-to resource for all health-related questions, prescription guidance and more. Together with your provider, we’ll create a personalized treatment plan to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.

We can provide one-on-one coaching, disease-specific education, self-care teaching, nutrition counseling, medication guidance and ongoing monitoring to manage your symptoms and help you stay well.

  • Asthma
  • High blood pressure
  • Weight management
  • Pre-diabetes and diabetes
  • Low back pain
  • Migraines

Locations where this is available:

Schedule a visit
Find a provider

Behavioral health
You're not alone.

With a blended approach of counseling techniques and evidence-based talk therapy, our clinical psychologists, psychiatrists, licensed clinical social workers (LCSWs) and other counselors can help you with: 

  • Anxiety
  • Depression
  • Stress Management
  • PTSD
  • Grief
  • Substance use
  • Work/life balance
  • Adjustment challenges
  • ADHD
  • Sleep issues

What’s the difference between therapy and psychiatry? 

Therapy involves talking with a counselor or psychologist to work through emotions, behaviors and coping strategies. Psychiatry focuses on diagnosing, treating and preventing behavioral health conditions with medications. Please note that psychiatry services are available only for those aged 18 and older. If you are interested in seeing a psychiatrist, talk with your provider or call the dedicated Google member services line at (888) 926-9385.

Locations where this is available:​

Schedule a visit
Find a provider

Pharmacy
Skip the extra trip.

Our pharmacy makes it easy to fill prescriptions for you and your family and purchase discounted over-the-counter medications in one convenient location. Our pharmacy is solely dedicated to you and your family, and we can fill prescriptions from any provider. We can also send most medications directly to your home if you live in California with free, overnight delivery.

The pharmacists here are an extension of your care team, working with your provider as needed to support your overall health. We not only fill prescriptions, but we also take the time to get to know you so we can help you manage your conditions and reach your health goals.

Call your pharmacy at (408) 331-0025 to get started. Read our pharmacy FAQs. 

Locations where this is available:

Message your pharmacist
Find a pharmacist

Primary care
We can be your PCP.

We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your conditions. Having a primary care provider who monitors your general health improves your long-term wellbeing and saves you time and money. At Premise, our providers will get to know you so they’re better equipped to prevent, treat and manage any health issues that may come up. This includes coordinating and managing your care with other providers and specialists to fully understand and address your unique health needs. 

Our approach looks at the whole picture of what impacts your wellbeing, including sleep, nutrition, stress, movement and more. We can also encourage healthy habits to help you achieve sustainable wellness and go beyond simply treating the symptoms you bring to a single appointment. Our primary care services include:  

  • Annual physicals 
  • Treatment and management of conditions
  • Preventive screenings for early disease detection
  • Acute care visits
  • Chronic condition management 
  • Lab work and X-ray imaging 
  • Wellness coaching
  • Allergy shots
  • Routine vaccinations, including:
  • Influenza (Flu)  
  • Hepatitis A  
  • Hepatitis B  
  • Human Papilloma Virus (HPV)  
  • Measles, Mumps and Rubella (MMR)  
  • COVID-19 
  • Pneumococcal (Pneumonia,
Meningitis, etc.)  
  • Tdap/Td (Tetanus, Diphtheria and Pertussis /Whooping Cough)  
  • Varicella (Chickenpox)  
  • Zoster (Shingles) 
  • Travel health, including vaccinations for:  
  • Typhoid
  • Yellow fever
  • Japanese encephalitis
  • Polio
  • Rabies

Locations where this is available:

Schedule a visit
Find a provider

Primary care
We can be your PCP.

We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your conditions. Having a primary care provider not only puts your health first – it also improves your long-term wellbeing and saves you time and money. At Premise, our providers will get to know you so they’re better equipped to prevent, treat and manage any health issues that may come up. This includes coordinating and managing your care with other providers and specialists to fully understand and address your unique health needs. 

Our approach looks at the whole picture of what impacts your wellbeing, including sleep, nutrition, stress, movement and more. We can also encourage healthy habits to help you achieve sustainable wellness and go beyond simply treating the symptoms you bring to a single appointment.  

Our primary care services include: 

  • Annual physicals 
  • Treatment and management of conditions
  • Preventive screenings for early disease detection
  • Urgent illness and injury visits
  • Chronic condition management 
  • Lab work and X-ray imaging 
  • Wellness coaching
  • Allergy shots
  • Routine vaccinations, including:
  • Influenza (Flu)  
  • Hepatitis A  
  • Hepatitis B  
  • Human Papilloma Virus (HPV)  
  • Measles, Mumps and Rubella (MMR)  
  • COVID-19 
  • Pneumococcal (Pneumonia,
Meningitis, etc.)  
  • Tdap/Td (Tetanus, Diphtheria and Pertussis /Whooping Cough)  
  • Varicella (Chickenpox)  
  • Zoster (Shingles) 
  • Travel health, including vaccinations for:  
  • Typhoid
  • Yellow fever
  • Japanese encephalitis
  • Polio
  • Rabies
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